The Play Audio Agent Dialog Block allows you to play a recorded audio file for your users. This block supports both uploading audio files and pasting audio file URLs.
Release0.com - Agent audio block

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Key Features

  • Upload Audio: Add an audio file directly from your device.
  • Paste URL: Use a URL to reference an audio file hosted online.

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Troubleshooting

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The First Audio Block Does Not Autoplay

  • This behavior is expected due to browser policies.
  • Most web browsers require the user to interact with the page (e.g., click or scroll) before audio can play automatically.

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Audio Not Playing

  • The issue is likely caused by a malformed audio file.
  • To resolve this:
    • Ensure the audio file is correctly encoded.
    • Test by downloading the file and playing it locally on your computer.
    • Re-encode the file if necessary using an audio editing tool or converter.

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Supported Formats

  • Common formats such as .mp3, .wav, and .ogg are widely supported.
  • Ensure compatibility with your users’ devices and browsers.

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Example Usage

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Uploading an Audio File

  • Click the Upload button in the block configuration.
  • Select the desired audio file from your device.

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Pasting an Audio URL

Locate your audio file URL and paste it into the block. 
https://example.com/audio-file.mp3