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How to use Real-Time Analytics
Track and analyze real-time agent events in Release0. This guide provides an overview of the real-time events stream, including filtering options and attributes for monitoring user interactions with your chatbot agent.
Overview
On any given day, we track upwards of 100,000 Agent events at Release0. These events are ingested into our data warehouse, which is then materialized in a comprehensive, real-time analytics dashboard that gives you powerful insights into your Agent performance. While this is great, it is still an aggregated view of your data. What if you want to see a chronological stream of Agent events and export them for further analysis? This is where Release0’s Real-time Events feature comes in. Release0’s Real-time Events Stream is a detailed, real-time stream of events across your entire Release0 workspace. To access your real-time events stream, navigate to the Realtime section in your workspace side menu.
| Attribute | Description |
|---|---|
agent | The agent name |
domain | The domain where the agent was executed |
tag | The tag label assigned to the agent |
country | The country of the user who initiated the agent |
city | The city of the user who initiated the agent |
region | The Region of the user who initiated the agent |
continent | The continent of the user who initiated the agent |
device | The device of the user who initiated the agent |
browser | The browser of the user who initiated the agent |
os | The operating system of the user initiated the agent |