Logic & Enrichment
How to use the URL Redirect block
The URL Redirect block directs users to specified URLs with options for opening in the current or new tab, ensuring seamless navigation from your chatbot agent.
The URL Redirect logic block allows you to redirect your user to a specified URL, with the option to open it in the current tab or in a new tab.
Key Features
- Flexible URL Redirection: Easily direct users to a predefined URL.
- Tab Options: Choose to open the URL in:
- The current tab.
- A new tab.
Important Notes
Note: On Safari and iOS devices, redirects to a new tab are blocked by default. In such cases, a popup will be displayed to the user instead.
Testing Recommendations
- Ensure you test the URL Redirect logic block on Safari and iOS devices to verify functionality.
- Confirm the desired behavior (current tab or new tab) works as intended across various browsers.