Embed your Agent using a script snippet

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Overview

The script embed option is useful in scenarios where you don’t have access to the HTML tree of your application or if your website builder only permits inline script snippets.

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When to Use

• When access to the HTML structure is restricted.
• When using website builders with limited customization options.

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Recommendation

Whenever possible, prefer the HTML & JavaScript embed instructions over the script embed method. Script snippets are merely scripts that inject code from the HTML & JavaScript embed method, offering limited control and customization.

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Example: Script Embed Snippet

Below is an example of how a script embed snippet might look:

<script>
  (function(d, s, id) {
    var js, scriptTag = d.getElementsByTagName(s)[0];
    if (d.getElementById(id)) return;
    js = d.createElement(s);
    js.id = id;
    js.src = "https://your-custom-url.com/embed.js";
    scriptTag.parentNode.insertBefore(js, scriptTag);
  }(document, 'script', 'your-custom-script-id'));
</script>

Note: Replace https://your-custom-url.com/embed.js with the actual URL of the script you want to embed.

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Validation and Testing

Before deploying, ensure:

• The script is embedded correctly and is functional.
• The id in the script is unique to prevent conflicts.
• The script does not interfere with other parts of the application.

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Additional Notes

• Always test the snippet in a staging environment before deploying it to production.
• Ensure compliance with any performance or security requirements of your website.