How to use the Phone input block

The Phone Number User Input Block allows you to collect phone numbers from users with proper formatting and consistent storage. You can set a default country code or accept international numbers.

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Key Features

• Validation: Ensures that the input is properly formatted as a phone number.
• Consistent Format: Stores phone numbers in a standardized format for easy processing.
• Default Country Code:
  • Specify a default country code (e.g., USA +1) to simplify user input.
  • Leave it open to accept international phone numbers if needed.

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Configuration Options

• Prompt user: Ask the user for the phone number using the text Agent Dialog Text block (e.g., “Type your phone number…”).
• Button Label: Set the label for the submission button (e.g., “Send”).
• Default Country: Choose a default country code or allow international inputs.
• Retry Message: Define a message to display if the phone number is improperly formatted (e.g., “This phone number doesn’t seem valid.”).

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Example Use Case

• Collecting a Local Phone Number:
  • Default Country: USA (+1)
  • Prompt user: “Type your phone number…”
  • Retry message: “The phone mumbered entered does not seem valid”
  • Button Label: “Send”

User prompt:
“What’s your phone number?”

Behavior: The block will automatically apply the +1 country code unless the user enters a different international code.